Successful Training: On Demand Versus Just in Time?

successful training

At TELLAL we consider it our mission to continually strive to create effective and engaging training for every situation.  We understand how important it is to get the best value out of any training investment, for the company, the institution and the individual participant.  Successful training is centered on the type of training, its relevance to the objectives and its implementation.  All of those aspects should be tailored to the specific needs of the individuals participating and the goals of the organisation.   As part of our work, we recognise the importance of evaluating industry trends and staying up to date with evolutions in methodologies that could benefit our training programmes.  We recently took a deep dive into on-demand training and its potential benefits in the modern workplace.  Now we wanted to look at how it compares against just-in-time training and what the differences are between the two.

Defining On-Demand Vs. Just in Time

The essential difference between on-demand training and just-in-time training is who initiates the training.  The messaging and information can be the same, but the way in which it is accessed and how the participant is engaged with the content is different.  For instance, if you provide a series of training videos that can be accessed discretionally by employees on an internal system that is on-demand training.  If you set internal procedures that are triggered when an employee attempts to do a task and requires the completion of a specific training video before they can move on, that is just-in-time training.  With on-demand, the participant themselves identifies the need for training and therefore the resource should be readily available.  With just in time training, the participant is told that the training is available and will improve their ability to complete a task or role.

Successful Training Delivery

Ultimately both on-demand and just-in-time training are focused on how the training is delivered not what is included in the training.  The format of the training, be it videos, workshops, software or text, is up to the training subject designer and can be utilized with both delivery options.  What they do both require is that the training is framed around what the participant does.  The participant that opts for on-demand training will only do so if the training will grow their skills and benefit their specific professional development.  Just-in-time training will need to be just as relevant as it aims to be triggered in the instances of specific needs related to everyday workflow.   Although on-demand training is considered to be a newer model that can be highly effective, just-in-time training can be extremely relevant for scenarios where it is important for training to be built-in to development for overall performance.

New Model Versus Old Model?

It is also possible to break down the nuances between the two successful training techniques a little further.  This offers further insight into the relevance of each methodology and makes it easier to determine which might be more suitable for which circumstance or institution, either in a short term or long-term capacity.  It may even suit an organisation to adopt an approach that incorporates a mixture of the two.

Key Elements of On-Demand Training

  • Personalised to learning needs
  • Driven by participant
  • Strong engagement
  • Accessed anytime, anywhere
  • PD as a process
  • Temporal nature of content is persistent
  • Focused on iteration
  • Transformational learning


Key Elements of Just-in-Time Training

  • Collective learning needs
  • Driven by workflow
  • PD as an event
  • Time (and possibly place) sensitive
  • Temporal nature of content is Stop Gap
  • Focused on replication
  • Transactional learning



At TELLAL we know all about successful training and how to get the best value from your investment.  If you would like to speak to our team about your training needs you can get in touch today via if you have any questions at all

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